1. Delivery Method
We do not ship physical packages. All products are delivered digitally via:
Email
Sent to the address provided at checkout.
WhatsApp
Sent to the phone number linked to your account/order.
2. Delivery Timeline
We aim for speed. Once your purchase is confirmed:
Standard Delivery: Usually completed within 10 to 30 minutes.
Maximum Wait Time: In rare cases (due to technical delays or high volume), delivery may take up to 24 hours.
3. What to do if you haven't received your order
If 30 minutes have passed and you don’t see your product:
- Check your Spam/Junk folder in your email.
- Verify your WhatsApp messages (ensure you provided the correct country code).
- Confirm Payment: Ensure your transaction was successfully completed.
4. Incorrect Information
Double-check before you submit
Please double-check your email address and WhatsApp number before finalizing your order. We are not responsible for products delivered to the wrong person due to typos provided by the customer.
5. Contact Us
If it has been more than 24 hours and you still haven't received your delivery, please reach out to our support team immediately at:
support@prosoftzone.in
Or use the contact link in your order confirmation.