Privacy Policy
At prosoftzone.in, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and purchase our services, including software product keys, OTT subscriptions, and social media services.
1. Information We Collect
To provide our services effectively, we collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and billing address.
- Order Details: Information related to the specific software keys, OTT plans, or social media handles provided for service delivery.
- Payment Data: While we do not store credit card numbers on our servers, our third-party payment gateways collect necessary billing information to process transactions.
- Technical Data: IP address, browser type, and cookies to improve website functionality and user experience.
2. How We Use Your Information
We use the collected data to:
- Process your transactions and deliver digital products (keys/credentials) via email.
- Provide customer support and resolve technical issues.
- Verify your identity for social media service fulfillment.
- Send periodic updates regarding your order or promotional offers (you can opt-out at any time).
3. Data Protection and Security
We implement a variety of security measures to maintain the safety of your personal information:
- SSL Encryption: All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology.
- Access Control: Only authorized employees with specific rights to our systems can access your personal data.
- No Retention of Payment Info: We do not store sensitive payment details like CVV or PINs on our database.
4. Sharing Information with Third Parties
We do not sell, trade, or rent your personal identification information to others. We may share data with:
- Payment Processors: To complete your purchase.
- Service Providers: Third-party partners who assist in fulfilling OTT subscriptions or social media services (strictly for delivery purposes).
- Legal Requirements: If required by law to comply with legal processes or government requests.
5. Cookies
🍪 Our website uses "cookies" to enhance user experience. You can choose to set your web browser to refuse cookies, but note that some parts of the site may not function properly as a result.
6. Your Rights
Depending on your location, you have the right to:
- Access the personal data we hold about you.
- Request the correction of inaccurate data.
- Request the deletion of your data (subject to legal/transactional obligations).
7. Contact Us